Important Information for CyberCash Customers

Road Runner no longer sells the CyberCash e-commerce service. 

Existing CyberCash customers will be transitioned automatically to VeriSign's PayFlow payment gateway services. When the transition is completed, those customers can access their account(s) through the PayFlow Manager login page at https://manager.verisign.com/. To login, customers will need to enter their Partner ID, login ID, and password.

Note that any orders authorized -- but not captured -- using the CyberCash E-Commerce Services Manager prior to the transition must be settled manually using the VeriSign Payflow Manager. Orders processed through CyberCash prior to the transition to PayFlow Manager can still be administered through the currently available CyberCash functionality.

Customers who have been transitioned to VeriSign's PayFlow Manager may want to consult the "VeriSign Manager - Quick Start Guide for CyberCash Merchants." That document can be viewed with Adobe® Acrobat Reader version 4.0 or later, available for free from Adobe, Inc.

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CyberCash’s Secure Internet Credit Card Service delivers a safe, real-time solution for merchant processing of credit card payments over the Internet. The Credit Card Service lets any consumer with a valid credit card buy from any CyberCash enabled merchant. Designed to integrate fully with existing transaction processing systems used by banks and other financial institutions, the service provides automated and instantaneous authentication, enabling order processing to traverse the Internet 24 hours a day, 7 days a week.

Consumers Benefits

• Safe, private and easy to use. Protected by the highest allowed levels of Internet encryption with assured authentication.
• Use existing Visa, MasterCard, American Express or Discover. No special credit cards are necessary.
• Complete on-line payments

Merchant Benefits

• Real-time authorization and settlement
• Receive payments instantly and secure
• No need to maintain expensive phone or fax operations
• Open 24 hours a day

CyberCash Cash Register (Merchant Administration Server)

Along with enabling secure on-line payments, the CyberCash CashRegister provides all the functions and tools necessary for managing transactions.

Features

• Supports Major Credit Cards: customers can shop with MasterCard, Visa, American Express and Discover cards issued world wide
• Available at thousands of Banks: CyberCash currently provides service to credit card processors - such as FDC, GPS, NOVA, Checkfree and Wells - which can provide service to any merchant and its bank
• Strong Encryption: 1024-bit RSA and 56-bit DES provide the strongest protection legally available.

Benefits

• Real-Time, automatic sales 24 hours a day: all processes are carried out from your web site without manual intervention. Transactions occur within 15 to 20 seconds. Consumers have more payment options, so sales are increased
• Inexpensive to integrate: because the CyberCash Credit Card Service works with over 80% of existing merchant banks, most merchants can continue their established banking and order-processing procedures.
• A Complete Solution: to those who have a multiple order sources and need a single source for payment processing, CyberCash offers flexibility. The software reliably handles purchases, returns, credits, voids and other administrative functions.
• Protects Against Fraudulent Use: Strong encryption consumer authentication and merchant authentication keep unauthorized individuals from obtaining credit information.

Transaction Logging and Reporting

To support balancing, reporting and other back-office functions, the CashRegister software automatically logs every transaction in a powerful database. All critical payment information remains in encrypted form. An easy to use, web based reporting feature provides password protected visibility into this transaction level information. To zero in on a problem a merchant can:

• Select all or single card types (MasterCard, Visa, American Express or Discover)
• Select all or specific transactions to be included (up to 200)
• Search the entire log or select a specific date range
• Search for a specific dollar amount or an amount range

Remote Management
Because many Internet store fronts are maintained by third parties such as Hiway, the CyberCash CashRegister provides merchants with a web based remote access to its many management features, including:

• Remote queries against transaction logs
• Merchant-initiated transaction entry (sales, credits, voids etc.)
• End of day balancing for both terminal and host-based systems.

According to the following URL from the CyberCash web site, there are 6 steps required to complete the entire CyberCash Credit Card Merchant setup. *Please note that we do not provide CyberCoin Merchant accounts, we only offer the CyberCash Credit Card Merchant accounts.

www.cybercash.com/cashregister/sales.html

Step One

Financial Institutions
This step is performed by you or the webmaster of your domain. Notify your bank that you are interested in accepting credit cards using CyberCash. If your bank does not set up merchant credit card accounts for CyberCash, you can e-mail CyberCash: bank@cybercash.com to request CyberCash to speak with your bank on your behalf. You can also refer to the following URL of the CyberCash domain for a list of CyberCash Partner Financial Institutions.

www.cybercash.com/cybercash/financial/bankfin.html

Step Two

CyberCash 3.2 Setup Process

To activate your CyberCash 3.2 account, you will need to complete the registration form that is required by CyberCash. Please complete this form at the following URL:

Register for CyberCash 3.2

Once you have completed this registration process, you will need to contact your appropriate Affiliate and provide them with the following information:

• CyberCash Merchant ID (CCID):
• Merchant Key:
• Hash Secret:
• Store Front Name:
• Customer Service Phone Number:
• Are you selling "soft" or "hard" goods?

Notes

Processor:

• American Express
• CheckFree Corporation
• First Data Corporation
• First USA/Paymentech, Inc
• Global Payment Systems
• National Processing Company
• NOVA Information Systems, Inc.
• SLIGOS
• Vital Processing Services

Please refer to the following URL of the CyberCash domain for a current list of CyberCash Participating Processors:

http://www.cybercash.com/icverify/support/proclist.html

AuthType:
AuthCapture (FDC does NOT support AuthCapture for CyberCash)

• will automatically check the credit card for authorization at the time of transaction
• will automatically process the transfer of funds from the credit card holder at the time of transaction
• best suited for use by a store front that is offering non-tangible items, for example on-line information or on-line access.

AuthOnly

• will check the credit card for authorization during the ordering process
• will not automatically process the transfer of funds from the credit card holder at the time of transaction
• the orders are batched for manual processing. All batched orders that are not manually processed within 24 hours will become void
• best suited for use by a store front that is offering tangible items that must be delivered. This eliminates the need to void transactions when items are out of stock.